Privacy Policy

Introduction

swingoahoy B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our structural engineering services.

This policy complies with the General Data Protection Regulation (GDPR) and Dutch privacy laws. As the Data Controller, swingoahoy is responsible for ensuring your personal data is processed lawfully, fairly, and transparently.

Data Collection and Information We Collect

The data we collect includes personal information that you voluntarily provide to us and information automatically collected when you visit our website. We collect the following types of information:

• Contact Information: Name, email address, phone number, and postal address
• Project Information: Details about your construction project, property location, and specific requirements
• Communication Data: Records of correspondence, meeting notes, and consultation details
• Technical Data: IP address, browser type, device information, and website usage statistics
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

How We Use Your Information

We explain how we use your information for legitimate business purposes and to provide our structural engineering services. Our use of your data includes:

• Providing structural engineering services and project consultation
• Responding to inquiries and communicating about your projects
• Preparing proposals, contracts, and technical documentation
• Managing client relationships and project delivery
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Marketing our services (with your consent where required)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To provide our engineering services and fulfill contractual obligations
• Legitimate Interests: For business operations, client relationship management, and service improvement
• Legal Compliance: To meet regulatory requirements and professional standards
• Consent: For marketing communications and non-essential cookies (where applicable)

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Project Partners: Architects, contractors, and other professionals involved in your project
• Service Providers: IT support, accounting, and other business service providers
• Regulatory Bodies: Building authorities and professional engineering bodies when required
• Legal Requirements: When required by law or to protect our legal rights

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Specifically, we retain project-related data for 10 years after project completion to comply with professional engineering standards and legal requirements. Contact information is retained for 3 years after last contact unless you request earlier deletion. We securely delete data when it is no longer needed.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or cookies

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure data storage, regular security assessments, and staff training on data protection.

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website performance. For detailed information about our cookie usage, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the following information:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your EU member state.